Nordale Services Customer Privacy Policy

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Nordale Services Customer Privacy Policy

Nordale Services mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. This privacy statement covers the site nServices.com. If you have questions or concerns, please contact Nordale Services.

We collect only information necessary in order to satisfactorily process and complete customer transactions. Customer payment transactions are processed through a highly secure server. All customer information is nonpublic and will NEVER be shared or forwarded in any way to anyone not involved strictly in the process of completing our customers' transaction.

Security and PCI ComplianceHigh-Grade Encryption by Authorize.Net is used to protect your credit card information during checkout. Authorize.Net provides secure transmission of credit card information. Protecting Transaction Data - Authorize.Net uses the latest 128-bit Secure Socket Layer (SSL) technology for secure Internet Protocol (IP) transactions. Securing Customer Data - Authorize.Net employs industry leading encryption hardware and software methods and security protocols to protect customer information. Authorize.Net is certified as compliant with card association security initiatives including the Visa Cardholder Information Security Program (CISP), MasterCard (SDP), and Discover Information Security and Compliance (DISC).

We maintain physical, electronic, and procedural safeguards to protect our customers' nonpublic personal information. We do not disclose such information unless required by law. Your personal privacy is respected and important to us!

Information Collection and Use
Nordale Services is the sole owner of the information collected on nServices.com

Orders
We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, the information is used to contact the user. It is not necessary to have cookies enabled during the order process. The cart uses either your IP address or cookies (if enabled) as an identifier for fraud prevention.

Information Use
We collect only information necessary in order to satisfactorily process and complete customer transactions. Customer payment transactions are processed through a highly secure server. All customer information is nonpublic and will NEVER be shared or forwarded in any way to anyone not involved strictly in the process of completing our customers' transaction. We maintain physical, electronic, and procedural safeguards to protect our customers' nonpublic personal information. We do not disclose such information unless required by law. Your personal privacy is respected and important to us!

Profile
We do not create, collect, store, or share any type of user personal profile information.

Log Files
We do not currently use log files.

Cookies
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. The shopping cart uses either IP addresses or session ID cookies to help verify our customers identity. A session ID cookie expires when you close your browser. If you reject cookies, it should not effect your use of our site or shopping cart. Customers with their cookies turned off in their browser, the shopping cart will automatically use your IP address, browser and operating system info for identification. Our site contains a few links to other sites. We have no access to, or control over cookies from other sites. This privacy statement covers the use of cookies by Nordale Services (nServices.com) only and does not cover the use of cookies by any other site.

Communications from the Site
Customer Service
We communicate with users on a need-be basis to provide requested services and in regards to issues relating to their order's, confirmations or inquiries. We reply via administrative email or phone, in accordance with the users wishes. Nordale Services does not send out any secondary communications online or via postal mail from the personal information provided by users who make purchases on our site. You must manually subscribe to receive promotional email from us. You WILL NOT receive promotional email from us without subscribing or by simply placing an order.

Sharing
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Third Party Intermediaries
We use occasional outside distribution companies to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Business Transitions
In the event Nordale Services goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred. Users will be notified via email or a prominent notice on our web site for 30 days prior to a change of ownership or control of their personal information. If as a result of the business transition, the user's personally identifiable information will be used in a manner different from that stated at the time of collection they will be given a choice consistent with our notification of changes section.

Links
This Web site contains links to other sites. Please be aware that we, [Nordale Services], are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Security
This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line.

When our order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just 'surfing'.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment, in a locked facility.

If users have any questions about the security at our Web site, users can contact us via email.

Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Correcting/Updating/Deleting/Deactivating Personal Information
If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate user's personally identifiable information. This can be done at http://nServices.com or you can
contact us via email. Or, contact us by telephone or postal mail at the contact information listed below.

Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us at:

Toll Free Phone: 866-451-3663
Fax: 847-925-9722

Email:
contact us via email
Postal Address: 1912 Prairie Square #111, Schaumburg, IL 60173
Support Form: http://nServices.com/support.htm